Privacy Policy – How 92pkp Protects Your Data

This Privacy Policy applies to the 92pkp platform, accessible at 92pkp.com, and all services offered through it — including Casino, Live Casino, Sports Betting, Fish Games, Bingo and the Deposit section. It describes how 92pkp collects, uses, stores and protects personal data provided by players in Pakistan and any other users of the platform.

By registering an account on 92pkp or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 92pkp handles personal data as described here, please do not use the platform.

This policy should be read alongside the Terms and Conditions, which govern the overall use of the 92pkp platform. Where both documents cover the same topic, the Terms and Conditions and Privacy Policy should be read together.

92pkp collects personal data in several ways — through the registration process, ongoing account activity and technical data generated when you use the platform. Below is a breakdown of what is collected and why.

92pkp does not collect sensitive data such as religious beliefs, political opinions or biometric data beyond what is strictly necessary for identity verification purposes. All identity verification data is handled with additional care and is not used for any purpose other than confirming your identity.

92pkp uses the personal data collected from Pakistani players for specific, defined purposes. We do not use your data in ways that go beyond what is reasonably expected when you register and use a gaming platform. The main purposes are:

• Account management: Creating, maintaining and securing your 92pkp account, including processing login requests and account setting changes.
• Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing withdrawal requests to your registered payment method.
• Identity verification: Confirming that you are who you say you are, that you meet the 18+ age requirement and that your payment method belongs to you.
• Platform security: Detecting and investigating suspicious activity, duplicate accounts, prohibited conduct and potential fraud as described in the Terms and Conditions.
• Customer support: Responding to your queries, resolving disputes and maintaining a record of communications for quality and accountability purposes.
• Platform improvement: Analysing aggregate, anonymised usage patterns to understand how players use Casino, Live Casino, Sports Betting, Fish Games and Bingo sections, and to improve the overall experience.
• Legal compliance: Meeting any applicable legal obligations, including responding to lawful requests from authorities where required.

92pkp does not use your personal data for targeted advertising on third-party platforms. Your activity on 92pkp is not shared with advertising networks or social media platforms for profiling purposes.

Because 92pkp handles real PKR transactions, payment and identity data require particular care. Here is how 92pkp handles this category of data specifically:

Payment processing: When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or card, your payment details are transmitted securely to the relevant payment provider. 92pkp does not store full card numbers or full mobile wallet credentials on its own servers. Payment data is processed by the payment provider under their own security standards.

Identity verification: When 92pkp requests identity documents — such as a copy of your CNIC or proof of address — these are used solely to verify your identity and confirm you meet the age and account requirements. Verification documents are stored securely and are not shared with third parties except where legally required.

Transaction records: A record of all PKR deposits and withdrawals associated with your 92pkp account is maintained for account management and security purposes. These records are accessible to you through your account history and to 92pkp support when handling related queries.

92pkp does not sell, rent or trade your personal data. Data is shared with third parties only in the following limited and defined circumstances:

• Payment providers: JazzCash, Easypaisa, Raast, banking partners and card processors receive the data necessary to complete your PKR transactions. Each provider operates under its own privacy and security policies.
• Game software providers: The companies that supply Casino, Live Casino, Fish Games and Bingo games may receive session data necessary to run the game. This is limited to what the game software requires to function and does not include your full personal profile.
• Identity verification services: Where third-party verification tools are used to confirm identity documents, the relevant data is shared with that service under strict data handling agreements.
• Legal authorities: Where 92pkp is required by applicable law or a valid legal process to disclose information, it will do so. 92pkp will not disclose more data than is strictly required by the legal obligation.
• Fraud and security services: Aggregated or flagged data may be shared with fraud prevention and platform security services to protect all players and the integrity of the platform.

In all cases where data is shared with a third party, 92pkp takes reasonable steps to ensure that the third party handles the data responsibly and uses it only for the defined purpose.

92pkp uses cookies and similar technologies to keep the platform running properly and to understand how players use different sections of the site. Cookies are small text files stored on your device when you visit 92pkp.

The types of cookies used on 92pkp include:

• Essential cookies: Required for the platform to function. These keep you logged in to your 92pkp account during a session, maintain your game state and enable secure transactions. Without these, core features of the platform will not work.
• Functional cookies: Remember your preferences, such as language settings and display options, so you do not have to set them every time you visit.
• Analytics cookies: Help 92pkp understand which sections of the platform are used most — for example, whether more players use the Sports Betting section during PSL matches or prefer Live Casino at certain times. This data is aggregated and does not identify individual players.
• Security cookies: Used to detect suspicious login patterns, prevent session hijacking and protect your account from unauthorised access.

92pkp does not use third-party advertising cookies that track your activity across other websites. You can manage cookie settings in your browser, but disabling essential cookies may affect your ability to use the platform normally.

92pkp takes the security of your personal data seriously. The platform applies technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration or disclosure.

Security measures applied to 92pkp player data include:

• Encrypted data transmission using HTTPS for all connections between your device and the 92pkp platform.
• Secure storage of account passwords — passwords are hashed and are not stored in a readable format.
• Access controls that restrict which 92pkp staff members can view player account data, limited to those with a legitimate need.
• Regular review of account activity for patterns consistent with unauthorised access, fraud or prohibited conduct.
• Secure handling of identity verification documents submitted by players.

While 92pkp applies these measures, no online platform can guarantee absolute security. Players play an important role in their own account security by using strong passwords, not sharing login credentials and reporting suspicious account activity to 92pkp support promptly.

If 92pkp becomes aware of a data security incident that affects your personal data, we will take immediate steps to address it and notify affected players as appropriate.

92pkp retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, security and operational requirements. The following general retention principles apply:

• Active accounts: All account data is retained while your 92pkp account remains open and active.
• Closed accounts: After an account is closed — whether at your request or by 92pkp — core account data including registration details and transaction history is retained for a defined period. This is standard practice for gaming platforms to meet record-keeping obligations and handle post-closure queries.
• Identity documents: Verification documents are retained only as long as needed to complete the verification process and for a post-closure retention period for compliance purposes, then securely deleted.
• Support communications: Records of support interactions are retained to maintain quality and accountability and to handle any disputes that arise after an account is closed.

After the applicable retention period for each data type has passed, 92pkp securely deletes or anonymises the data so it can no longer be linked to you as an individual.

As a 92pkp player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 92pkp support with your request and account details for verification.

• Right of access: You can request a summary of the personal data 92pkp holds about you, including your registration details and transaction history.
• Right to correction: If any personal data held by 92pkp is inaccurate or out of date, you can request that it be corrected. For some details such as your registered name, identity verification may be required before changes are made.
• Right to deletion: You can request that 92pkp delete your personal data. This right is subject to limitations — for example, 92pkp may need to retain certain data for a post-closure period to meet legal and operational obligations. Where full deletion is not immediately possible, 92pkp will explain what can and cannot be deleted and why.
• Right to restrict processing: In certain circumstances you can request that 92pkp limit how your data is used while a query or concern is being resolved.
• Right to data portability: You can request a copy of certain account data in a commonly used format.

92pkp will respond to data rights requests as promptly as practical. Identity verification may be required before any request is actioned to ensure your data is not disclosed to someone else.

92pkp is strictly an 18+ platform. The collection and processing of personal data from individuals under the age of 18 is not permitted and is not intentional. The platform does not knowingly collect data from minors.

If it is found that personal data belonging to a person under 18 has been collected — for example because a minor provided false age information during registration — that data will be deleted and the associated account will be closed immediately. Any balance in the account may be forfeited in accordance with the Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered an account on 92pkp, please contact support immediately so the situation can be investigated and resolved promptly.

92pkp may update this Privacy Policy from time to time. Changes may reflect updates to how the platform works, new payment methods, changes in applicable legal requirements or clarifications to existing practices.

When a meaningful change is made to this Privacy Policy, the "Last Updated" date at the top of the page is revised. For significant changes that affect how your data is used in a new or different way, 92pkp will make reasonable efforts to notify active players — for example through a notification on the platform — before the change takes effect.

Continued use of the 92pkp platform after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with a change, you should stop using the platform and contact support to request account closure.

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how 92pkp has handled your personal data, please contact the 92pkp support team. The team handles privacy queries alongside general account and platform support.

When contacting support regarding a privacy matter, please include your registered email address and a clear description of your query or request. This helps the team identify your account and respond accurately.

You can also find answers to common questions in the FAQ section. For the full platform usage rules, see the Terms and Conditions. For information on managing your gaming habits, visit the Responsible Gaming page.

Privacy & Support Email: [email protected]